plexaID
Bosanski plexa.gg

Support

Complaints

Something went wrong with Plexa, one of our games, a payment or a member of staff? Tell us. Every complaint gets a reference and a private link to follow it.

Open a complaintTell us what went wrong. It takes a few minutes. Track a complaintUse the reference and code from your email.

How it works

  1. 1We confirm straight away, with your reference and a private link.
  2. 2Someone from the team picks it up within two working days.
  3. 3We aim to give you a full answer within fourteen days, and tell you if it will take longer.
  4. 4Not happy with the answer? Say so on the tracking page and a senior member of staff looks again.